LC
Lina C
1 reviews | Active since Oct 2013
31 Mar 2016, 08:30
Vodacom cant keep promises
I am hugely disappointed in Vodacom! On the 19/3 I upgraded to the S7 Edge and was offered a speaker or wireless charger with the package and I chose the wireless charger, I was contacted yesterday and told I will not be getting the wireless charger as no stock and to add to it I must still wait for the speaker which wasn't my first choice. I upgraded to this phone because of the wireless charger. Also I am still waiting for my Virtual Reality goggles and cant seem to get an answer on the delivery progress. I think its disgusting that you do promotions like this and then after the deal has been signed and done, we are then advised what was promised is no longer happening, in my opinion false advertising!!!
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Replies (1)Vodacom's replyOfficial
31 Mar 2016, 10:00Hello Lina Da Cruz,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply31 Mar 2016, 10:00
Official
Hello Lina Da Cruz,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
