JA
Jocelyn A
1 reviews | Active since Apr 2018
21 Jun 2021, 18:07
Vodacom can’t help you
I’m hoping this will get someone’s attention at Vodacom to contact me back.
When I recharge my balance doesn’t update. I travel with Uber to and from work via an unsafe route and I don’t have airtime to call anyone BECAUSE Vodacom can’t seem to reply to my email and their agents are always busy and you hold for days.
**** service. Must I just damn change to a different network?
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Vodacom's replyOfficial
21 Jun 2021, 19:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2021, 19:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team