ZN
Zwakele N
1 reviews | Active since Dec 2021
22 Jan 2022, 23:58
Vodacom can't fix my phone while it's their fault I can't make calls
On Monday 24th January 2022 will be a full month after Vodacom suspended my number. Now can receive calls after numerous complaints and calling Vodacom Customer Care and their so called Forensic department. Now have to use someone else's phone to make calls. Ohhh precious Vodacom, I can't work professionally now due to Vodacoms failure to rectify what they have done. They still have not given me the reason why my phone was suspended on the 24th of December 2021 till January. Vodacom "Why didi you Suspend my phone"? Vodacom Fi***x my phone"
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Replies (1)Vodacom's replyOfficial
23 Jan 2022, 10:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Jan 2022, 10:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
