Vodacom cant fix a problem they created!

On the 29th of December i called Vodacom as there i could not load airtime through any source, i was advised that Vodacom we experiencing a problem with numbers that converted from contract to prepaid and my issue will be resolved within 48 hours. I have since called several times, each time the consultants and team leaders give me a different story, they have sent me back and forth to the vodacom stores, and at the store they say i must call the call centre. It has been so frustrating and the level of service has been nothing but pathetic.

My issue to date has still not been resolved.

I have since bought a cellc card, much cheaper than vodacom and their social bundles are great! I will still wait for Vodacom to sort the problem out, i guess this will only happen once they hire competent staff!