VODACOM CANT FIND FAULT AND DONT WANT TO REPLACE

Got a new Sony M4 Aqua from Vodacom Cape Gate end of July.<br> Phone froze took it in for repairs twice.<br> Report says they can't find the fault and they also don't replace the new phone.<br> Took it to Tygervalley repair centre comes back 2 weeks later.<br> They can't find the fault.<br> The assistant told me to my face they wont replace the phone.<br> Got the phone Monday evening Tuesday evening it just froze again.<br> <br> Will take it in again today and show them it is not working.<br> I cant understand why dont they replace a new phone that did not even last a month.<br> Then they tell you the phones has a one year manufacturing warranty.<br> The staff is also not very help full in trying to replace the phone.<br> I asked them what is the next step surely we can't get a report saying nothing is worng and i experience probelms one day after receiving the phone.<br> <br> Vodacom contact me so taht you can replace the phone.<br>