1 reviews | Active since Mar 2017
Vodacom cant explain extra charges -?!?!?!?!?!?!?!?!?!?!
<p>I have been billed a extra R 400 per month out of nowhere over Feb and March 2017. Talking to a consultant they are trying to come up with idiotic excuses.</p> <p> </p> <p>Think the adds are true , when u want something you get somany extra charges that you dont need or dont k now what it is for.</p> <p> </p> <p>VODACOM TRAIN YOUR STAFF CORRECTLY AND I NEED TO KNOW WHAT AM I BEING BILLED FOR !!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>My last call the consultant just end the call and put me through to rate service without actually helping me. The call was basically 37 minutes long.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
