Vodacom cant even transfer calls between extensions. Alex Bell, Please help them
As per the contract a cancellation request was sent in November 2017 on an account that was expiring in December 2017. No action was taken and we continue to get billed for the account. Nobody in a position of authority want to talk to clients. I only get call centre staff who cannot do anything. Vodacom are either *********** fat cats or they are a bunch *******??????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, you have confirmed that your query is resolved.
Regards
Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, you have confirmed that your query is resolved.
Regards
Consumer Website Team