Vodacom cant even spell SERVICE to save their lives!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The service that I have been receiving from the Vodacom Fibre Contact Centre is absolutely shocking. I phoned on Monday to have our Fibre Line relocated and nothing has happened for the past three days. From my understanding someone in their back office needs to attend to this matter but someone has not been assigned to it. considering that people are working from home to ensure social distancing one would imagine that someone providing an essential service would get things done as quickly as possible. When you phone and ask for manager you get told that they busy and then the phone gets put down in your ear. To me this I am not asking for the world, just for our Fibre line to be relocated.

Smaller businesses always needs to provide exceptional service but giants such as VODACOM really just gets away with proving SHOCKING service.