Vodacom can't even get up to speed to upload a photo. I look forward to the excuse

Item: Vodacom
Rating: 1
Author: Brian H

It takes more than a minute to upload a photo to my email account. That is really terrible service. It's after business hours so what is the excuse this time. I want a refund until such time as you people sort your selves out.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Jul 2020, 09:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Jul 2020, 09:20

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Brian H's updateReviewer Update

10 Jul 2020, 08:25

Thank you for your response. It was not part of the agreement I had with Vodacom that I will need to cover the cost of boosting Vodacoms' signal because you dropped the ball

Brian H's update10 Jul 2020, 08:25

Reviewer Update

Thank you for your response. It was not part of the agreement I had with Vodacom that I will need to cover the cost of boosting Vodacoms' signal because you dropped the ball