1 reviews | Active since Mar 2014
VODACOM CANT EVEN GET A NEW CONTRACT RIGHT!
on the 15/02/2015 i went to get a contract from chats connect /signet terrace lenasia,they told me a port would take 4 days from cell c,I WAITED till the following sunday,7 days and nothing!, I then called vodacom porting and got the port sorted MYSELF,they then called me to the store to get my Phone,when I went to the store they made me wait 3 hours just for an activation which did'nt even happen when they closed at 1!They made another mistake on their side apart from the correct port , they also used the incorrect sim card,so they would now need to sim swop to a nano simcard,they said in 3 hours it would be working. IT DID NOT WORK.<br> <br> I then called the porting department again,spoke to a lady by the name of Natasha , she was of great service and promised to call me the next morning and help me.<br> <br> On monday morning at 9 o clock Natasha called me,and told me the nano sim card which the port was to be done on,was not working and i needed to purchase another nano sim card which I did.<br> <br> She then sim swopped my number to the new NANO sim and it worked! BUT NOW after 3 DAYS of speaking to consultants MY AIRTIME OF MY CONTRACT DOES NOT REFLECT! and no1 can help me! WORST SERVICE!
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
