NvdM
Natalie van der Merwe
1 reviews | Active since Jul 2015
01 Oct 2015, 11:35
VODACOM CANT EVEN DELIVER WHEN GIVEN A 2ND CHANCE
I had Vodacom customer services call me last month to 'fix' a previous complaint. They apologised which I accepted and they guaranteed me a free gig of data for the next 12 months to compensate for money lost due to their staffs' negligence. Apparently it was activated last month and would've come today with my airtime. But again, Vodacom makes guarantees to get customers to 'shut up' and to prevent us as customers from dropping them as our service providers, but then just don't deliver.<br> I am getting so very fed-up. Next complaint is going straight to the Burger's Consumerisms writer.
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Replies (1)Vodacom's replyOfficial
01 Oct 2015, 13:38Hello Honest Corp Comm,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply01 Oct 2015, 13:38
Official
Hello Honest Corp Comm,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
