Vodacom can’t complain about service cause there is no service

Item: Vodacom
Rating: 1
Author: Natasha B

Shocking to see how many other people have the same problem as we do. Notified Vodacom on 6 Nov that we will be moving. Been struggling since 27 Nov to get our fibre sorted. We have numerous SR numbers. Nimerous people spoken to with absolutely no help. We have literally been escalated out of our minds.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

23 Dec 2020, 07:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply23 Dec 2020, 07:27

Official