1 reviews | Active since Feb 2018
VODACOM - Can't change my debit order details, cant make payment online cant find an email to contact vodacom.
Vodacom's customer service is non existing. I cant change my debit orders online, it simply states ERROR the website is experiencing technical difficulties, try again later. I have been trying for a month. When trying to make a payment online to Vodacom, it states narrative invalid. I cant find an email address to contact Vodacom anywhere online and now they simply adding penalty fees. HOW DO YOU ADD PENALTY FEES IF NONE OF YOUR PLATFORMS ARE WORKING? I am currently in Nigeria. Please advise....
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Heila Gericke,
I do apologise for the delay in response.
I've responded to you via email with feedback.
Thank you for your patience.
Regards,
UW
Dear Heila Gericke,
I do apologise for the delay in response.
I've responded to you via email with feedback.
Thank you for your patience.
Regards,
UW