Vodacom cant answer or assist with their product

On Friday the 11th of september i called in telephonically to open a new 1GB Data contract for my ipad.<br> I recieved a very speedy delivery of my sim card. I got told that the sim will be activated within 48 hours. I inserted the sim and on monday after more than 48 hours my internet services and social media services still did not work. I called in on monday and got told to switch off the ipad for 5 hours and setting will be sent to me. After more than 5 hours still nothing. Today is wednesday 5 days after recieving my sim i can still not connect to the internet or access Facebook or anything. I called in again but still nothing. The call centre tells me that they can see the sim is active and cant help with why it does not connect.<br> I am paying for the data that i cannot use. Please could someone assist with this matter. The communication was all very proffesional from the agents but nobody solved the problem. Thank you