Vodacom cannot supply a new constract with a working SIM card

<p>Four weekas ago, I took out a new contract with Vodacom, including a brand new handset. From the word 'go' this refused to work, where the SIM would not receive SMSes or make outgoing calls. Since I had a previous contract with Vodacom, which worked for years, there was no obvious reason for this. After many visits to the Vodacom Waterfront Branch, where staff members who knew about the problems, were out of the shop, and nobody expressed any concern to fix THEIR problem, the handset was checked and still no solution. The only bit of information gleamed is that "I" ordered something from Vodacom on the day I was in hospital having knee surgery and this prevented the SIM from working.</p> <p> </p> <p>I am now at my wits end with this new Vodacom handset which I have never been able to use, despite having already paid one month's usage! Even the manger of this branch did nothing to help.</p> <p> </p> <p>Vodacom - the buocratic organisation that cannot even supply a brand new handset in working order!!!</p>