1 reviews | Active since May 2010
I have called Vodacom on numerous occasions to sort out my address and email address. I have asked them multiple times to EMAIL my bill to me and to NOT send it to my house. Vodacom does not have the intellectual capacity to understand this request as my bill arrives on email for a month or two and then suddenly stops, it then tries really hard to get to my house, but this cant happen as they cant even get my home address right.<br> <br> I was just on a call with them as soon as the conversation got heated the call was dropped, good job in training their call centre staff.<br> <br> I have been with them for more than 10 years, and I can assure anybody that is willing to listen NOT to do business with Vodacom. They are utterly useless in satisfying customer needs. Their call centres employ people who cannot even comprehend the easiest client request.<br> <br> I am disgusted and will take my >R1500 per month business to a vendor that wants to deliver service, and email a bill to a client, its 2016, I cant fathom how they cant even get this right, my toddler can send email and he isn't even 5 yet.<br> <br> Good Job in loosing a long standing client Vodacom, you suck.<br> <br> This is NOT an April fools joke, you really suck
Best regards,
Best regards,
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