Vodacom cannot resolve this Issue!!!!!!!!!!!

<p>While on holiday in january 2017, I took out a 24 month contract for a wifi router for my Son studying in Potch. The problem I have is that the data balance does not reflect on the Website login or on My Vodacom app. I have a number of other contracts that reflects all the balances. I have tried over the past 3 weeks to resolve i.e. Customer care, Solutions Department; Vodacom Store in greenstone and the CEOs' office. I cannot get the "simple" issue resolved. i even get different data balance on this router number from the Customer Care department. i have come to the conclusion that even as a Customer for close on to 25 years, they dont give a damn! If the CEOs' office cannot even phone me back after reporting the query, nor respond to emails, then what chance have I got. I phoned the Ballito store where I took the contract out and told them that I am putting this issue on Hello Peter. Maybe I can get some concrete action on this once and for all!!!!!</p>