Vodacom cannot port my number

Dear Vodacom

It is more than a month that I've tried to get my cellphone number ported to Vodacom. Numerous visits to a store and even a previous Hellopeter review. Your technical side is ***********!!! Really, I think I've heard all possible excuses and it seems nobody wants to take responsibility for the stuff up. And please, stop sending me a sms stating that the job is closed without following-up with the customer if the job should be closed. Again, do you want my business or not?