Vodacom cannot port my number

Dear Vodacom

Your service sucks big time!!! I've been trying to port my cellphone number to Vodacom since 3 January 2019. I was told that it would take 24 hours, but after 2 weeks no porting has taken place. In total I've visited your Cresta branch 4 times in person and no luck. During the 3rd visit I was told that porting cannot take place as I was given a promotional sim card. Got a new sim card and ... no porting. At the 4th visit, I was told that you started using a new systems and that there are some IT problems. I was also told that they would get back to me after each visit to the Vodacom store .... and guess what, no communication from Vodacom at all.

Really, I think that you would agree that the service I've received so far is to say at the least atrocious! To add insult to injury, during one of my visits (at being really 'gatvol' for all the excuses) I've said that if Vodacom cannot get this right, I'll have no option other than to turn to social media. The worst is that one of the Vodacom employees 'snottily' said to me that they are used to it and imp**** that my complaining on social media will have no effect. This was done with a 'f' you attitude (excuse my bad language, but that was the attitude).

My question: do you want my business or not???????

Regards

T