ZS
Zaibaa S
1 reviews | Active since Sept 2014
24 Dec 2021, 09:50
Vodacom - Cannot Honour Deals but Approves Contract.
On the 5th November 2021 Vodacom had a Deal with 800GB Data and 65Inch TV. All paperwork was submitted and contract was approved immediately on that Friday.
Weeks on end there was no feedback or any update from Vodacom. Now I'm being told there's no stock available and the deal cannot be honoured.
Why put out deals that you cannot honour? You approved it and now you telling you cannot Honour the deal. What a load of nonsense.
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Vodacom's replyOfficial
24 Dec 2021, 11:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2021, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team