MP
Mark P

1 reviews | Active since Oct 2015

21 Sept 2016, 19:07

Vodacom cannot give me the 5GB once-off data advertised with a new contract

<p>I took a new contract with Vodacom last week which advertised a once off 5GB data. The saleperson in the shop I signed the contract doesnt know why it hasnt been allocated and if you call vodacom they say I have to speak to the guys in the vodacom shop because their systems are "Totally Different".</p> <p>Ive done all the calling and a** licking I'm ever going to do with Vodacom. Easier for me just to discourage people from using them.</p> <p> </p> <p>Here's a clue Vodacom. You exist because of me not in spite of me.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply22 Sept 2016, 07:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MP
Mark P's update23 Sept 2016, 10:48
Reviewer Update

I'll wait to be 'contacted'