KS
Kyle S
1 reviews | Active since Jan 2014
22 Sept 2022, 11:45
Vodacom - Cannot get tax pack
I cannot get a tax pack.
I have left the country and cannot use TOBI on my mobile device or receive a pin from the app. I cannot email customercasre as they use Tobi now.
I just need the tax pack for my previous phone number. Please contact me via email.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Sept 2022, 11:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Sept 2022, 11:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Sept 2022, 17:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please note we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply22 Sept 2022, 17:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please note we have rep**** to you via email. Regards Consumer Website Team
Best regards,
KS
Kyle S's updateReviewer Update
05 Oct 2022, 11:16This STILL hasn't been resolved. They emailed me asking for personal information. I responded more than a week ago and still haven't received anything!
KS
Kyle S's update05 Oct 2022, 11:16
Reviewer Update
This STILL hasn't been resolved. They emailed me asking for personal information. I responded more than a week ago and still haven't received anything!