1 reviews | Active since Jun 2016
Vodacom Cannot Get It Right
<p>It is so unfortunate to have to write out another complaint, but unfortunately Vodacom seems to have no jdea what is going on with their own clients proflies and details.</p> <p>I logged complaint recently, as my sms notifications are being sent to another number. Not my own. A Vodacom representative contacted me. They apologized and promised to solve the problem.</p> <p>I am currently sitting with the exact same problem and I am so frustrated that NO ONE can solve it. Why should any client go through this? If a service provider cabnot solve a problem like this I just have no words.</p> <p>Truly frustrated.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
