1 reviews | Active since Jun 2016
vodacom cannot explain to me why my concract on on line is more than R2000 for the current.
<p>i logged a query with the service provider on the 14th of June and i was told that they will investigate why my bill is R2000.00.</p> <p> </p> <p>When i callled again on the 22nd of June 2016, another agent could not find a call that i made on the 14th of June 2016.</p> <p> </p> <p>i do have a limit set up on my phone why is the limited not switched on .</p> <p> </p> <p>You need to investigate the calls i have made. I have never had to pay a bill more that 1500 for all three of my contracts with you guys.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
good day
i will be waiting i was promised the same thing last week and i did not get a call back from vodacom.
good day
i will be waiting i was promised the same thing last week and i did not get a call back from vodacom.
to this day i have not received a call from vodacom with a clear explanation as to what happened . It is so funny because when they debit our account they don t waste time. I have lost faith in this company and i ask myself how many clients get this kind of servive from vodacom.
Can i get a response with this matter urgently or should i take this further .
to this day i have not received a call from vodacom with a clear explanation as to what happened . It is so funny because when they debit our account they don t waste time. I have lost faith in this company and i ask myself how many clients get this kind of servive from vodacom.
Can i get a response with this matter urgently or should i take this further .