Vodacom cannot do a simple SIM swop or fix reception in my area. MTN and Telkom works perfectly. After nearly 30 years with Vodacom I will have to move.

I have been a Vodacom customer since the mid 90's. My phone used to be a business phone but now private after retired. I have been trying to do a SIM swop for months now. Dealt with 2 Vodacom shops, Vodacom customer care, ***** department etc. Vodacom is unable to do a sim swop. Furthermore, I stay in a highly populated area and at least 50% of the cannot make or receive calls. MTN and Telkom works perfectly. Vodacom basically ignore my complaint.