aK
ahmed K

1 reviews | Active since Feb 2011

18 Jun 2019, 12:44

Vodacom Cannot Deliver when it matters

Why sell phones and promise delivery if you cannot do it. Again, I will say - Vodacom has become too big and cannot handle their numbers anymore. Waiting for more than a week now for my new phones.

0
Replies (2)
Vodacom
Vodacom's reply18 Jun 2019, 15:28
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply18 Jun 2019, 15:37
Official
 Good day

We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. 

Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. 

We apologize for the inconvenience and appreciate your patience. 

Vodacom Consumer Website Team