Vodacom cannot deal with ***** and are reluctant to do refunds.

<p>ood day</p> <p>I have been on a call with different departments of Vodacom for the past 2 years. Today I was on a call for 50 minutes and no one seemed to know what they were doing in the customer careline department. the problem started on 26 October 2015 when a debit order with the reference of vodacom deducted money into my account. When I followed that up it was later established that someone had *****ulantly opened a cellphone account under my name.</p> <p>I managed to clear my name with Vodacom and credit bereus but have not received my refund yet.</p>