TV
Tobias V
1 reviews | Active since Nov 2010
24 Mar 2022, 20:43
Vodacom cannot blacklist a ****** phone.
Blacklisting request will be processed 24 business hours upon receipt of form. (As per the blacklist form) So a phone reported ****** on 24 March at 12h00 will only get blacklisted sometime on Tuesday 29 March. Really ? Does this make sense to anyone else ?
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Vodacom's replyOfficial
25 Mar 2022, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2022, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team