TY
Timothy Y
1 reviews | Active since Jun 2014
02 Sept 2022, 12:53
Vodacom canncelations trying to force you to stay on a contract.
Disgusting treatment when cancelling a contract, will try everything to hold you onto a contract even if it means that it will impact your credit rating.
Having to beg the consultant to just switch to pay as you go a number of times while they try force an offer onto you to hold you onto a further contract that you cannot get out of.
Will never have a contract with this company again after this disgusting treatment.
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Replies (2)
Vodacom's replyOfficial
02 Sept 2022, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TY
Timothy Y's updateReviewer Update
02 Sept 2022, 14:12Absolutely not, never dealing with you again. Probably end up with another contract by speaking to you. Never again.
TY
Timothy Y's update02 Sept 2022, 14:12
Reviewer Update
Absolutely not, never dealing with you again. Probably end up with another contract by speaking to you. Never again.