DO
Derrick O

1 reviews | Active since Jan 2011

24 Jul 2018, 11:23

Vodacom cancels my upgrade with no reason

I did an online upgrade over a week ago. Last week I chatted to an online consultant which was rather poor. Today I called in, my order has been cancelled. No reason, it seems Vodacom has decided to cancel it. The consultant said I can re-apply for the upgrade but there special that was running with free items no longer applies.

If Vodacom would like to permanently cancel my contract please let me know if I must switch networks which I have been strongly considering before the upgrade.

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Replies (1)
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Derrick O's update31 Jul 2018, 09:33
Reviewer Update
Hi Vodacom Thanks for calling shortly after the post. However as much anticipated I have had no further feedback or delivery of my "cancelled order". Please mark my number to be moved to another network.