VODACOM CANCELS MY CELL NUMBER

My cellphone number *** has summarily been cancelled due to the fact that my debit order of about R80 per month was stopped by Vodacom in NOVEMBER 2020 without my knowledge. MY account number is ***7-4.

I received an SMS a few days ago informing me that I owe R1068.77. I phoned enquiries on Tuesday and asked how the stopping of my debit order was possible and she could not give me any explanantion other than " it sometimes happens". VODACOM waited 10 months before informing me of the non payment. I went to the VODACOM SHOP in TYGER VALLEY yesterday and paid the full amount and was told that it would take a few hours before the payment went through and my service restored. This morning I discovered that my CELLPHONE NUMBER DOES NOT EXIST and that I had to contact the Legal Dept but that there was no telephone number only and email address.

The situation is ridiculous and I desperately need my phone number reinstated. The phone number is *** and the ACCOUNT NUMBER is ***7-4. I am now reporting this matter to HELLOPETER.