1 reviews | Active since Mar 2009
Vodacom cancels contract early, doesnt realise its a leap year
If i could give zero stars i would.
I cancelled my cell phone contract with Vodacom; and am supposed to go over to pre-paid as of the next month (i.e. MARCH 2020). The contract actually ended, and they were billing me month to month. So it was not a premature cancellation.
Well i guess nobody realised it's a leap year, and the cancelled went through a day early. In so doing they effectively DEPRIVED me of 100 plus minutes and data from which i have paid for. I wish to be reimbursed.
Today is 29 February. So the cancellation should only go through 12pm tonight. I have called Vodacom to report, but the lady I spoke to said they was nothing that could be done.
Not acceptable Vodacom. This was human error on your part, SO FIX IT
