1 reviews | Active since Jul 2009
Vodacom Cancelled The incorrect contract
<p>I called vodacom for a Cancellation in April (I believe) and Instead of doing so, they cancelled one of my other contracts.</p> <p> </p> <p>When I ask for a refund for all the money I hhave been charged, Vodacom says it was my responsibility to tell them they messed up. As a result I am liable.</p> <p> </p> <p>Im not sure what the consumer protection act thinks about this but I want to be refunded.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM
