VODACOM CANCELLED MY FIBRE CONTRACT AND CONTINUES TO ILLIGALLY BILL ME

SR*** TEN NAPEL RELOCATION

I sold my property and had to move to another property, about 3 kilometers away in February 2021. I requested that you move my router to my new house, whereof access was possible immediately and it has an existing VUMA fibre line, which is the same service provider Vodacom uses. I sent numerous emails, made numerous phone calls and literally begged Vodacom to please help because I wished to stay a Client. On 24 February 2021 your consultant informed me on a recorded call that you cancelled the contract with me and that it ends on the 28th February 2021. Obviously disappointed because I've been a Clients since 1998 and knowing that I've never missed a payment, I felt rejected, but accepted your decision to cancel the contract with me. I then had to enter into a new agreement with FOX. Despite your cancellation of our Agreement, you continue sending invoices to me. I've again send numerous emails to your attorneys, to your ***, *** and ***. All my emails are being ignored. I've spoken to consultants again, everyone promises to resolve this, but no one ever calls back or lifts a finger to resolve this. In the meantime you are ruining my credit rating *******ly and should this matter note be resolved and I receive written confirmation from you confirming same within 7 (seven) days hereof, then I will take the necessary legal action against you and ask for a punitive cost order against you as well. You can see that you have not provided a service since about 25 February 2021 and I have all the emails and recorded phone calls. I do not wish to seek assistance from a Court, but your refusal and / or negligence and / or failure to resolve this issue as forcing my hand.