Vodacom cancelled my contract without notifying me

I logged a data query with Vodacom on 15/06/2015 regarding unusually high data usage of thousands of Rands. The account was a Smart Medium. And I regularly purchased high amount (ranging between 3-8 gigs) per month.<br> I called repeatedly requesting status updates on the data dispute. And was told EVERY time I called, that the dispute was still under investigation, and that nobody was able to help me until the investigation was finished.<br> This resulted in Vodacom hard-locking my account. Rendering my simcard useless. I then had to purchase a pre-paid simcard. I updated my details at Vodacom, so that the are able to reach me on my new number. But almost 3 MONTHS later, there was STILL no feedback. Vodacom the *******LY debited my account with a stop-order of !! I have been paying my account exclusively via EFT for over 3 years!<br> <br> So I sent an e-mail to Vodacom's customer care, asking what was going on. the following day, a guy named Dyllan a the \DataPortal"at Vodacom calls me"