Vodacom cancelled my contract without my knowledge
<p>Hi. I have been struggling for more than 4months to sort out my contract and account that vodacom cancelled without my knowledge. There is now an amount of R6700 in arrears, and keep on suspending my lines.. They said they put this cancellation back onto contract but they havent removed the arrears on my name... Vodacom back office keeps reffering me back to accounts , and accounts back to back office.. with no luck of fixing their mistake... Could you please assist. Regards Lorraine</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
