Vodacom cancelled my contract!

Vodacom cancelled my contract! Why? Since December I was negotiating on pre-cancellation on my additional phone - I received a quote but did not take it up.

End January I requested another - after SEVERAL waiting days, I received it and paid and returned to proof as well as quote. so they cancelled MY primary number!!!!

Now to get them to reverse their mistakes is an endless battle! NO support from on-line - NO answer at *** - cannot help because my contract is cancelled!!!

Nelspruit, Ilanga branch was extremely helpful but still i have no data or contract!! I now have to pay data out of my own pocket.

USELESS and *********** people - I asked for a return call - still nothing

Does Vodacom not care? Losing a customer after 39 years - no care?