1 reviews | Active since Feb 2024
Vodacom cancelled
Hello
I have cancelled my contract successfully with Vodacom that ended in February.
I phoned FNB to stop the debit order which was also successful. FNB said I need to phone Vodacom and make sure all is cancelled on their side because after 12 months it will be reinstated if not cancelled by the service provider.
So I phoned vodacom this morning and the lady I spoke to said I can't stop the debit order because we have a 30 day notice after cancellation hence the fact that I've been on Vodacom's case since the end of January and they said I will not be billed in March if I don't take any advance or subscribe to anything . The lady said I need to phone on the 1st of April to not be blacklisted.
Can you please assist because I will not be paying Vodacom another month.
