Vodacom cancellations team

Item: Vodacom
Rating: 1
Author: Katlego M

I called Vodacom to cancel my contract on the 11th of January 2021, I completed a cancellation quote which indicate zero amount to be paid and today on the 21st of January, a debit order went off after being told I am not going to pay anything. Can the retention and cancellation team community properly and I need my money back.

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Replies (1)

Vodacom's replyOfficial

21 Jan 2021, 11:03

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply21 Jan 2021, 11:03

Official