Vodacom Cancellations ****!

Vodacom retentions/Cancellations section is handled like a circus! First agent Zolani hangs up on me, then KG refuses to introduce himself with his name then tells me his transferring my call to someone else only to end it.

I had twice written to Vodacom about terminating my contract with them as it was nearing its end... but they are still billing me even past the period of the contract I had with them! I am greatly disappointed in them.

Vodacom, sort out your agents that laugh in our ears when we raise our concerns then hang up on us!