1 reviews | Active since Dec 2016
Vodacom Cancellations PATHETIC
<p>This is an on going headace since October '17. When i laid a complaint on Hello Peter December '17 i got a call from a person at vodacom and i was informed that the problem has been sorted,the person i spoke to advised me that on the system it shows that they could see i tried cancelling since October.</p> <p> </p> <p>Sooo this morning I got an sms saying that my account has been handed over to debt collectors!!!</p> <p> </p> <p>I need this resolved by close of business today!!! My name cleared!!! And an apology as this is really highly unacceptable!!!</p> <p> </p> <p>''IRATE REGARDING CANCELLATION NOT DONE SINCE OCTOBER 2016</p> <p>by PJuané 1<br />I HAVE BEEN TRYING TO CANCEL MY VODACOM ACCOUNT FROM OCTOBER, I WAS DEBITED OCT AND NOV, I THEN CALLED IN AND WAS INFORMED BOTH TIMES THAT IT WAS THE LAST D/O... GUESS WHAT? I WAS DEBITED AGAIN FOR DEC... WHEN I CALLED IN THIS MORNING AND SPOKE TSHEPSO RAMAMELA SHE ADVISED ME THAT MY ACCOUT IS STILL ACTIVE!!!! I WILL HAVE THE DEBIT ORDER STOPPED!!! GET YOUR FACTS STRAIGT AND GET THIS ACCOUT CANCELLED BEFORE FURTHER ACTION WILL BE TAKEN!!!''</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
