JW
Jenna-Lee Wessels

1 reviews | Active since Dec 2016

15 May 2017, 10:44

Vodacom Cancellations PATHETIC

<p>After all has been sorted according to Dominic (Mail below) from Vodacom i have yet again received an sms, an email and about 3 calls from VVM.. This is highly unacceptable, should i receive one more call I WILL take this matter further, I think i have been begging enough since October 2016 for this mess to be sorted!</p> <p>"Good Day</p> <p><br />Please note that the account has been settled and the relevant information sent to Legal team to update your credit profile.</p> <p><br />Regards<br />Dominic"</p>

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Replies (2)
Vodacom
Vodacom's reply15 May 2017, 11:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 May 2017, 15:37
Official

Good Day

Kindly note that further feedback has been emailed to you.

Regards

Dominic