LN
Loshen N

1 reviews | Active since Oct 2019

03 Oct 2019, 09:32

Vodacom cancellations issue

Hi all

Vodacom cancellation process ridiculous. I've tried for a month to cancel and get a refund for a contract.

I have spoken to the 2 individuals below and they needed to cancel my account with vodacom and refund me, I need to urgently get a call back my money . I need my refund. I've been chatting to vodacom since the 24th of August and haven't had success at this. I will post this on twitter if I don't receive a response today. manana mongono Precoius mTaseni -

24 August 2019

06 September 2019 Within next hour 12.17. ***

10-Sept ***

24-sept tuesday ***

30 October 2019

-------------------- Spoke to manana mongono Precoius mTaseni- ***** tommorrow**** *** nomenda cancellationz

0
Replies (2)
Vodacom
Vodacom's reply03 Oct 2019, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom
Vodacom's reply22 Oct 2019, 14:20
Official
Dear Customer, Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards
Consumer Website Team