LN
Loshen N
1 reviews | Active since Oct 2019
03 Oct 2019, 09:32
Vodacom cancellations issue
Hi all
Vodacom cancellation process ridiculous. I've tried for a month to cancel and get a refund for a contract.
I have spoken to the 2 individuals below and they needed to cancel my account with vodacom and refund me, I need to urgently get a call back my money . I need my refund. I've been chatting to vodacom since the 24th of August and haven't had success at this. I will post this on twitter if I don't receive a response today. manana mongono Precoius mTaseni -
24 August 2019
06 September 2019 Within next hour 12.17. ***
10-Sept ***
24-sept tuesday ***
30 October 2019
-------------------- Spoke to manana mongono Precoius mTaseni- ***** tommorrow**** *** nomenda cancellationz
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
03 Oct 2019, 11:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply03 Oct 2019, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's replyOfficial
22 Oct 2019, 14:20Dear Customer, Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards
Consumer Website Team
Consumer Website Team
Vodacom's reply22 Oct 2019, 14:20
Official
Dear Customer, Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards
Consumer Website Team
Consumer Website Team
