Vodacom cancellations is the biggest frustration. EVER.

I've been trying to terminate/cancel a SIM(Data) only deal for 3 months. The contract expired in July already. I've tried calling; I've been to the vodacom shops, the feedback is always that I have to call the toll-free number because they cant assist me in the store with cancellations.

Unfortunately I misplaced my call reference number the last time I got through to them.

If I could give them a rating worse than 1 star I would do that gladly.