JB
Jackie B
1 reviews | Active since Oct 2015
10 Jun 2020, 09:34
Vodacom Cancellations - Horrid service
Hi, I have been trying to cancel my 1GB 30-Day Data Bundle -Top Up Monthly. I have phoned numerous times. Each time I am either cut off, told there is a system issue or that I will be phoned back. The whole experience has been a total nightmare.
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Vodacom's replyOfficial
10 Jun 2020, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team