Vodacom Cancellations - HORRIBLE!!!

<p>My Vodacom Contract was reaching the end of its 2 year cycle, I was told that I should instruct the cancellations department to ensure the contract is terminated and moved to pay as you go, as if this is not done, it will move to a month - month contract basis. I called 7 TIMES!!! Each time I was told the cancellation was not done and they would be resubmitting it.</p> <p>Yesterday, the 30th November, last day of my contract, I was assured by Tebogo Mokgotho that the cancellation was raised with her team leader and will be actioned, promising me a call once done. I called a further 3 times yesterday, was on hold for over 10 minutes each time and call subsequently cut when answered. </p> <p>Today, the 1st December... my contract is not cancelled, today I received my normal data and minutes and I have called cancellations twice, being on hold for 20 minutes each time and call was cut immediately after answer on each occasion.</p> <p> </p> <p>THIS IS THE REASON I AM LEAVING VODACOM. HORRIBLE SERVICE!!!</p>