SM
Shantella M
1 reviews | Active since Nov 2019
15 Nov 2019, 19:28
Vodacom cancellations
My cellphone contract with them ended in April 2019 and since May 2019 I’ve been calling in to cancel, they always give me the run around and are still debiting from my account that I don’t even use anymore and now because they couldn’t find any funds they say I’m in arrears. I hate Vodacom! I’m still waiting for a supervisor to contact me, very disappointing.
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Vodacom's replyOfficial
17 Nov 2019, 13:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply17 Nov 2019, 13:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team