1 reviews | Active since Dec 2016
VODACOM CANCELLATIONS DEPARTMENT
<p>I have been a client of vodacom for over 14 years. My contract is up and due for an upgrade. I had a look at the contracts available but none suit me. I requested for a deal match but Vodacom failed to get back to me.</p> <p>Subsequently i requested and paid up the contract and was told i would move to prepaid the next day (29/11/2016) with more follow ups i was told it would move to prepaid on the 01/12/2016. To date of this complaint i am still on contract. All the staff at Vodacom cancellations, Social media departments are useless they cannot assist clients. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
"
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team" Is just a hoax nobody calls to find out the problem or assists
"
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team" Is just a hoax nobody calls to find out the problem or assists
