KT
Kanyane T
1 reviews | Active since Oct 2021
26 Jan 2024, 09:39
VODACOM CANCELLATIONS
Vodacom Cancellations has discontinued my number and I have been unable to reconnect it in store. I was told to contact Vodacom Customer Care, which I did. I was sent from pillar to post by the call centre agents, had one put the phone down in my ear!! I tried the Tobi Chatbot and it was pretty much useless!! VODACOM, PLEASE RECONNECT MY LINE
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
26 Jan 2024, 09:53 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jan 2024, 09:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team