KM
Koki M
1 reviews | Active since Oct 2017
12 Apr 2023, 11:16
Vodacom cancellations
I called the Vodacom cancellations department twice yesterday, requesting a settlement letter because I want to cancel all 4 of my contracts. Both consultants said they were going to send the letters with the amounts via email but I still haven't received anything.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Apr 2023, 12:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2023, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Koki M's updateReviewer Update
20 Apr 2023, 11:40Good Day
Please note that since the day I spoke to a consultant, I have only received 2 of the 4 settlement letters I requested.
Please note that since the day I spoke to a consultant, I have only received 2 of the 4 settlement letters I requested.
KM
Koki M's update20 Apr 2023, 11:40
Reviewer Update
Good Day
Please note that since the day I spoke to a consultant, I have only received 2 of the 4 settlement letters I requested.
Please note that since the day I spoke to a consultant, I have only received 2 of the 4 settlement letters I requested.